Role Description:

One of the world’s top customer service providers is hiring talented team members to join their customer support team. Multiple exciting projects are available. As part of our Nordic customer service team, you’ll be a key point of contact for customers, ensuring a smooth and professional experience every day. Your main tasks will include:

• Assisting customers via phone and email with a variety of questions and issues
• Providing clear, accurate, and helpful information with a strong service mindset
• Taking full responsibility for customer cases from start to resolution
• Building positive customer relationships through friendly and professional communication
• Working toward quality and efficiency goals
• Contributing to a positive team atmosphere and sharing feedback with management

Who We're Looking For:

• Native speakers of Swedish, Norwegian, Danish, or Finnish
• Advanced level of English (B2–C1 or higher)
• Ability to multitask and prioritize effectively
• Excellent communication and active listening skills
• Comfortable speaking on the phone and helping customers
• Experience working with various computer systems
• Holding an EU passport and willing to relocate to Athens

What’s Offered:

• Paid flight ticket to Athens
• Taxi transfer from the airport to your hotel upon arrival
• Two weeks of free accommodation when you start
• Support in finding permanent housing
• Opportunity to work remotely, in a hybrid model, or on-site.
• Competitive monthly salary + two extra monthly salaries per year
• Private health insurance
• Access to various discounts and benefits
• Comprehensive training
• Opportunities for career growth and development
• Modern office facilities with an excellent work environment
• Free online Greek language courses
• A dedicated team to help you integrate into Greek culture and daily life
• "Great Place to Work" certified company that promotes diversity and equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Please note: Relocation benefits apply only to hires relocating from abroad. Local hires may receive different onboarding support.

We would love to hear from you. Apply now and become part of our customer support team!