Role Description

One of the world’s top customer service providers is hiring talented Nordic-speaking customer support professionals who will serve as the first point of contact for customers, offering top-tier service and building lasting relationships.

Are you passionate about delivering exceptional customer experiences? Join our team and represent Mercedes-Benz, the iconic German automotive brand known worldwide for innovation, quality, and performance.

Key Responsibilities:

• Act as the frontline representative of Mercedes-Benz, delivering outstanding service via phone, email, and chat
• Address customer inquiries and provide knowledgeable assistance on products, services, and vehicle-related questions
• Handle concerns and resolve issues efficiently and professionally
• Ensure a smooth and satisfying customer journey from start to finish
• Create positive experiences that turn customers into brand advocates

Who We're Looking For:

• Fluency in Swedish, Norwegian, Danish, or Finnish (native level)
• Advanced level of English (B2–C1 or higher)
• Prior experience in customer support or a related field (6+ months preferred)
• Excellent communication and interpersonal skills
• A proactive, solution-oriented mindset and strong sense of responsibility
• Tech-savviness and eagerness to learn
• A passion for cars and the Mercedes-Benz brand is a definite plus!

What We Offer

• Relocation support to Athens, Greece
• Paid flight
• Taxi transfer from the airport
• Two weeks of free hotel accommodation
• Assistance with finding permanent housing

• Remote work from Greece available for this project
• Competitive monthly salary plus two additional annual salaries
• Comprehensive healthcare benefits and various employee discounts
• Fully paid training led by certified professionals
• Opportunities to participate in social events and CSR activities
• Free access to online Greek language courses
• A modern workplace with an inclusive and collaborative culture
• Be part of a “Great Place to Work”-certified organization that embraces diversity and equal opportunity

Please note: Relocation benefits apply only to candidates relocating from abroad. Different onboarding support may apply to local hires.

Ready to Drive Your Career Forward?

Apply now and become part of a team that redefines customer service, one interaction at a time, with one of the most respected automotive brands in the world.