Are you passionate about cutting-edge technology and delivering top-notch customer service?

One of the world’s top customer service providers is hiring talented individuals to join their Customer Support team for a world-renowned home technology brand, right here in Greece!

As a Customer Support Specialist, you will represent an industry-leading company in home innovation. You will help customers make the most of their devices, troubleshoot issues, and guide them through product features with clarity and care.

Role Description

As part of the Nordic support team, you will be at the frontline of customer care, ensuring each interaction is professional, friendly, and focused on solutions.

Key Responsibilities:

• Respond to inbound calls, messages, and emails.
• Offer expert assistance on a range of home tech products (vacuums, air purifiers, hair tools, and more).
• Diagnose and resolve technical issues.
• Handle warranty claims, product repairs, and replacements.
• Recommend products based on customer needs.
• Ensure high levels of satisfaction through effective communication.

Who We're Looking For:

• Native-level fluency in Swedish, Norwegian, Danish, or Finnish.
• Advanced level of English (B2–C1 or higher)
• Detail-oriented and well-organized.
• Confident in technical troubleshooting and problem-solving.
• Calm and professional in handling challenges.
• Previous customer service or tech support experience is a plus.

What We Offer:

• Relocation support to Athens, Greece

• Paid flight to Athens.

• Taxi service from the airport to your hotel.

• Two weeks of free accommodation upon arrival.

• Help finding permanent housing.

• Health benefits and access to various discounts.

• Comprehensive training on both products and service practices.

• Clear pathways for career development and upskilling.

• Regular team events and community initiatives.

• Free online Greek language courses.

• Remote work from Greece available for this project

• A modern office with a welcoming, inclusive culture.

• Be part of a “Great Place to Work” certified company that values diversity and equal opportunity.

Please note: Relocation benefits apply only to hires relocating from abroad. Local hires may receive different onboarding support.

We would love to hear from you. Apply now and become part of our customer support team!